The proliferation of consumer-facing technology and personal health information technology has grown steadily over the past decade, and has certainly exploded over the past several years. Many people have embraced smartphones and wearable health-monitoring devices to track their fitness and personal health information. Providers have made it easier for patients and caregivers to access health records and communicate through online patient portals. However, the large volume of health-related information that these devices can generate and input into a health record can also lead to an increased amount of confusion on the part of users and caregivers.[read full description]

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Health Literacy and Numeracy

Melissa G. French, Rapporteur; Roundtable on Health Literacy; Board on Population Health and Public Health Practice; Institute of Medicine 

Download this Workshop Summary

Although health literacy is commonly defined as an individual trait, it does not depend on the skills of individuals alone. Health literacy is the product of the interaction between individuals' capacities and the health literacy-related demands and complexities of the health care system. Specifically, the ability to understand, evaluate, and use numbers is important to making informed health care choices.

Health Literacy and Numeracy is the summary of a workshop convened by The Institute of Medicine Roundtable on Health Literacy in July 2013 to discuss topics related to numeracy, including the effects of ill health on cognitive capacity, issues with communication of health information to the public, and communicating numeric information for decision making. This report includes a paper commissioned by the Roundtable, "Numeracy and the Affordable Care Act: Opportunities and Challenges," that discusses research findings about people's numeracy skill levels; the kinds of numeracy skills that are needed to select a health plan, choose treatments, and understand medication instructions; and how providers should communicate with those with low numeracy skills. The paper was featured in the workshop and served as the basis of discussion.

health services

EMS provides enterprise program management support for primary Health Clinic Information Systems (CIS). Services include:

  • Business process re-engineering,
  • Continuous process improvement activities in support of enterprise health systems.
  • Health Information System Training
  • Curriculum development support,
  • Secure Messaging Capability Deployment and Training

EMS supports the deployment of patient-centered medical home (PCMH) principles and information technologies required to meet the National Committee of Quality Assurance (NCQA) criteria for PCMH. Support is provided by assigned managers and a cadre of mobile Clinical Information System Consultants. It is well documented that the deployment of PCMH significantly reduces health care costs.

health care customers

Customers include the military and private sector health care industry. Current health care customers include the United States Army, The Department of Health and Human Services, and an Adult Day Healthcare Center.

The following is an overview the support we have provided over the past five years:

  • EMS supported the Army Medical Command and Army Health Clinics as a prime contractor over a five year period in the use of Electronic Health Systems and provided deployment support for the Patient Centered Medical Home care model.
  • EMS also provided the Army with Healthcare Artifact and Image Management Solution (HAIMS) support and Army Medicine Secure Messaging Service (AMSMS) curriculum development and training.
  • Since March 2013, EMS health industry support has included support to the U.S. Department of Health and Human Services (DHHS), Health Resources and Services Administration's (HRSA), Bureau of Clinician Recruitment and Service (BCRS). EMS supports the recruitment and relocation of medical personnel to underserved communities in the continental United States and within US Territories.
  • EMS provided community support to a private sector Adult Day Healthcare Program. The experience and lessons learned are being used to expand EMS long term healthcare support to the government and private sector. EMS support focuses on senior relocation, marketing and staffing support.  

Enterprise Management Systems

Health Clinic services, Knowledge Management, Distribution Logistics, Relocation Management